Cipal telecommunications is an Information and Communications company founded in 2010, Johannesburg, Gauteng. Founded by a body of highly skilled seasoned engineers, our company is committed to establishing and maintaining dynamic partnerships with every customer.

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Privacy Policy

INTRODUCTION

We are POPI Act (POIPIA) compliant. By using our website or any of our electronic communication channels and/or providing us with any personal information, you give explicit consent that all personal information that you submit may be processed by Cipal Telecommunication (“Cipal”) in the manner and for the purpose described in our privacy policy and in compliance with all applicable laws and regulations governing personal information.

RESPECTING PRIVACY

We are committed to protecting and respecting your right to privacy. Our privacy policy sets out the basis on which personal information collected from you or provided to us by you will be processed on our website or electronic communication channels. We keep some basic information when you visit our website or electronic communication channels and understand the importance of informing you about the purpose of this information collection.

You may choose to give us information that is defined as personal information. The term “personal information” referred to in this policy is defined, in terms of the Protection of Personal Information Act No.13 of 2004 in the Republic of South Africa, as:

“information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to—

1. information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;

2. information relating to the educational, medical, financial, criminal or employment history of the person;

3. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;

4. the biometric information of the person;

5. the personal opinions, views or preferences of the person;

6. correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;

7. the views or opinions of another individual about the person; and

8. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.”

COOKIES

A cookie is a small piece of data that our website may ask your browser to store on your device. The cookie allows the website to record some of your actions or preferences over time. Generally Internet browsers support the use of cookies, however, you can set your browser to decline certain types or specific cookies. You can also delete cookies at any time.

Cipal may use cookies to understand how you interact with our website content and to improve your overall experience when visiting our website. We may record information such as your preferences so that you do not have to make these choices again when you visit our website. Cookies may also enable us to serve you specific content, such as videos and other relevant material on our website.

We may use both first-party (managed by us) and third-party (managed by our partners) cookies on our website. Examples of third party cookies could be some forms, such as job application forms, managed by service providers on our behalf. Or links or videos embedded to third party providers, in such instances we encourage you to read the privacy policies of these third party vendors on their websites for information regarding their use of cookies.

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser.

You can choose to reject or block all or specific types of cookies set by virtue of your visiting our website. You can change your preferences by changing your browser settings. Generally, browsers automatically accept cookies. Therefore, if you do not want cookies to be used, you may need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit our website but some of the functions may not work correctly.

By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.

SECURITY AND CONFIDENTIALITY OF YOUR INFORMATION

At Cipal the security and confidentiality of your personal information is highly regarded. We use updated storage and security tools to protect your personal information from unauthorised access, improper use or disclosure, unauthorised changes, unlawful deletion, or accidental loss. All processors of personal information and any third parties and suppliers that we engage to process your personal information are required to respect the privacy and confidentiality of your information. We keep your personal information for only as long as reasonably necessary for the lawful purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements.

QUERIES AND COMPLAINTS

If you are concerned about the way we are processing your personal information, or how your complaint about it has been handled, please contact us using the contact details on this website.